Privacy Policy
This privacy policy was last updated on 1 February 2025.
We are aware that you place your trust in us. We therefore see it as our responsibility to protect your privacy. In this privacy policy we explain what happens with this information. On this page we let you know which data we collect when you use our website, why we collect this data, and how we use it to improve your user experience.
ReelCargo respects the privacy of all users of its site and ensures that the personal information you provide to us is treated confidentially. We recommend that you review this page more often so that you are aware of any changes.
Applicability
This privacy policy applies to all personal data we process. It concerns personal data you leave behind in order to contact us at info@reelcargo.com. We process personal data of clients who have been in contact with us or who have visited the website.
Our use of collected data
Use of our services
When you sign up for one of our services we ask you to provide personal or company details. This data is used to perform the service. The data is stored on ReelCargo's own secure servers or those of a third party.
Communication
When you send us email or other messages, it is possible that we keep those messages. Sometimes we ask you for personal information that is relevant to the relevant situation. This makes it possible to process your questions and answer your requests. The data is stored on ReelCargo's own secure servers or those of a third party. We will not combine this data with other personal information we have on file.
Cookies
We collect data for research in order to gain a better insight into our customers, so that we can tailor our services accordingly.
This website uses "cookies" (text files placed on your computer) to help the website analyse how users use the site. The information generated by the cookie about your use of the website may be transferred to ReelCargo's own secure servers or those of a third party. We use this information to keep track of how you use the website, to compile reports on website activity, and to provide other services relating to website activity and internet usage.
Purposes
We do not collect or use information for purposes other than those described in this privacy policy unless we have obtained your prior consent.
Which data does ReelCargo process about you?
- First name / last name;
- Address (only if provided by you);
- Email;
- Telephone number.
We keep your personal data for as long as required by law. If you have entered into an agreement with ReelCargo, we keep your data in accordance with the legal retention period of seven years.
Third parties
The information is not shared with third parties. In some cases the information may be shared internally. Our employees are obliged to respect the confidentiality of your data.
Disabling cookies
Most browsers are set by default to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, it is possible that some features and services on our and other websites may not function properly if cookies are disabled in your browser.
For managing your cookie preferences on this website we use Cookie Script as our consent manager. We use the following types of cookies:
- Functional cookies;
- Non-anonymised analytical cookies;
- Google Analytics.
Your rights
You have the right to access, correct, and object to the processing of your data. You may always contact us by email to ask a question about this privacy policy.